Your privacy is our priority. This document transparently explains how royal88 collects, stores, uses, and protects the personal information of all members in Malaysia.
We understand how important your trust is. Every aspect of data management at royal88 is designed with security and transparency as the top priority.
All data transmitted between your device and royal88's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia — ensuring no third party can intercept your data.
Your personal data is stored on strictly controlled servers with restricted access. Only authorised personnel with a legitimate work requirement are permitted to access member information, and every access is logged for audit purposes.
The identity verification (KYC) process at royal88 is handled with the utmost care. Documents you submit are stored securely and used solely for account verification purposes and compliance with applicable anti-money laundering laws.
Royal88 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we only use it to deliver the best service possible.
You have full rights over your personal data — including the right to access, correct, transfer or delete your information at any time. Data-related requests can be submitted through our support team.
You may opt in or out of marketing communications from royal88 at any time through your account settings. We respect your preferences and will not send unwanted communications.
This Privacy Policy describes royal88's data management practices and your rights as a member. By using the royal88 platform, you agree to the collection and use of information as described in this document. Please read it carefully before registering or using any of our services.
Royal88 ("we", "Platform" or "royal88") values the privacy of every member who uses our services. As a trusted online entertainment platform in Malaysia, we understand that your trust is our most valuable asset, and we are committed to protecting your personal information with the highest level of security.
This Privacy Policy applies to all information collected through the royal88 website, mobile app, and all our official communication channels. It describes the types of information we collect, why we need it, how we use it, and the steps we take to keep it secure at all times.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. If you have any questions about how we handle your personal data, our privacy team is always ready to assist through the support channels available on this platform.
When you register and use the royal88 platform, we collect information you provide directly to us, including:
When you browse and use our platform, our systems automatically record certain technical information for security and service improvement purposes:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, screen resolution | Display Optimization |
| Network Data | IP address, ISP, general location | Security & Verification |
| Session Data | Login time, session duration, pages visited | Analytics & account security |
| Transaction Data | Deposit amounts, withdrawals, transaction dates | Financial & Compliance Records |
| Game Data | Game history, bets, wins | Compliance & Responsible Gaming |
We do not store credit card numbers or passwords in plain text. All sensitive financial information is handled by PCI-DSS certified payment processors and never resides directly on royal88 servers.
Royal88 uses collected information solely for legitimate purposes related to the provision of our services. The following are the primary purposes for which your data is used:
Royal88 never uses your personal data for purposes unrelated to the provision of this platform's services. All data usage is based on a lawful legal basis and consistent with the purposes stated at the time of collection.
It is royal88's core policy never to sell or trade members' personal information. However, there are limited situations where we may need to share your data with selected third parties:
We work with carefully selected service providers who are bound by strict confidentiality agreements, including:
Royal88 will disclose personal information when required by applicable Malaysian law, court order, or legitimate requests from government authorities. In every such case, we will disclose only the minimum information necessary.
All third-party service providers working with royal88 are subject to data processing agreements that require them to protect your data to the same standards we uphold. They are not permitted to use your data for any purpose beyond what is specified in those agreements.
Protecting your personal data is a responsibility we take very seriously. royal88 implements multiple layers of technical and organizational security measures to ensure your information is always protected:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any data breach affecting your personal information, we will notify you within the timeframe required by applicable law.
Cookies are small text files stored on your device when you visit the royal88 platform. They help us recognize your device, remember your preferences, and deliver a better experience with every visit.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the royal88 platform and your user experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by royal88. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data via your account settings or our support team.
You may request the deletion of your personal data, subject to legal record retention obligations.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, contact our privacy team via the 24/7 live chat available on the royal88 platform. We will process your request within 14 business days and will notify you if a longer timeframe is required.
Royal88 retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or for as long as your account remains active. Our data retention periods are as follows:
When data is no longer required, it will be securely deleted or anonymised in accordance with industry-standard procedures. Anonymised data can no longer be linked to you and may be used for analytics purposes without restriction.
The royal88 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of minors. Should we discover that a minor's personal data has been collected inadvertently, we will promptly delete the data and close the associated account.
Parents or guardians who discover that their child has registered or used the royal88 platform are urged to contact our support team immediately so that appropriate action can be taken without delay.
Royal88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this page will indicate when this document was last modified.
For any significant changes that affect your privacy rights, we will provide clear notice via the email registered to your account or through in-platform notifications at least 14 days before the changes take effect. Continued use of the royal88 platform after the effective date of such changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how royal88 handles your personal data, we encourage you to contact us through the following channels:
We are committed to addressing all privacy-related inquiries with care and thoroughness. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department.
Royal88 is committed to being a transparent and accountable platform in all privacy-related matters. Your trust is the foundation of our relationship, and we will never take this responsibility lightly.
Join royal88 with complete confidence. Our platform is built with data security as a top priority, so you can focus on what matters — the best gaming experience in Malaysia.